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  ICT applications

Vietnam moves towards wider application of ICT

The application of information and communications technology (ICT) in State agencies is of great importance as Vietnam speeds up its regional and international integration process. ICT helps enterprises increase their business efficiency and management, and also helps State agencies improve their operations.

It is essential to apply ICT in the taxation and customs sectors in Vietnam.During the past 10 years, Vietnam’s General Taxation Department and Customs Department have gradually revised their policies and modernised tax collection with assistance and support from the Ministry of Finance. This has improved efficiency by reducing the amount of paper work and saving a great deal of time and money.

According to the Prime Minister’s approved taxation reform programme, by 2007, Vietnam will use a standard international tax collection system, in which taxes are self declared, calculated and paid, while tax officials only supervise and cross check the process. This system is expected to reduce administrative procedures that now overlap between various agencies.

Truong Thi Hai Duong, director of the Informatics and Statistics Department under the General Department of Taxation, said that the taxation sector is trying to meet the country’s development needs during the regional and international integration process.

"Information technology is now developing at a very rapid pace and many services via the Internet have emerged, but the taxation sector is still unable to use these services," Ms Duong said. "It is, therefore, not possible to manage tax payments for these services. We have formulated a tax reform programme until 2010, and a 2020 vision, under which, with the support of information technology, we will offer e-tax services for taxpayers through the Internet and improve our ability to prevent tax evasion and fraud."

The use of ICT has transformed traditional customs procedures and allows the customs sector to automate business processes and receive information on the arrival of goods in advance. ICT also allows the customs sector to respond to and facilitate a range of commercial innovations including express delivery services, multi-model transport and global intra-company supplies, as well as production and distribution systems supported by "just-in-time" logistical networks.

Deputy head of the General Department of Customs Vu Ngoc Anh said information technology is a main factor speeding up the reform and modernisation of the customs sector. It will help unify and simplify customs procedures, hereby bringing them into line with international standards, he said.

The application of information technology will greatly help Vietnam’s implementation of e-customs, which is now being piloted in Hai Phong and HCM city. The application of ICT in the taxation and customs sectors is inevitable for Vietnam as it continues to streamline administrative procedures and integrating into the region and the world.

VOV - (11/08/2005)

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